Prime Highlights:
- WideBot is the first Arab company to launch an AI Voice Agent for WhatsApp Business Calls, setting a new benchmark for AI-driven customer communication in the region.
- The AI-powered system enables organizations to automate voice interactions, such as booking appointments, managing orders, answering queries, and handling government services, directly through WhatsApp.
Key Facts:
- The AI Voice Agent supports more than 25 Arabic dialects, including Saudi, Egyptian, and Emirati, ensuring accurate and natural-sounding conversations across the region.
- WideBot offers on-premise and local cloud hosting in Saudi Arabia, the UAE, and Egypt, ensuring full compliance with local data privacy regulations.
Background
WideBot AI, a leading Arabic artificial intelligence company, has launched the first AI Voice Agent for WhatsApp Business Calls in the Middle East. This makes WideBot the first Arab company to launch this technology. It helps businesses and government agencies call people through AI-powered voice calls on WhatsApp.
The new feature helps organizations automate customer services such as booking appointments, handling questions, managing orders, and completing government tasks. Since WhatsApp is the most popular communication app in the region, the AI Voice Agent provides institutions with a simple and effective way to reach people in real-time.
The AI system can understand and speak more than 25 Arabic dialects, including Saudi, Egyptian, and Emirati. It responds quickly, handles complex voice tasks, and makes sure each call is accurate.
WideBot’s Co-founder and CEO, Eng. Mohamed Nabil said the launch brings the company closer to its goal of making AI a part of daily communication between organizations and their customers. “We are proud to be the first in the Arab world to offer this smart and human-like experience,” he said.
Chief Technology Officer Eng. Mohamed Mostafa added that this success reflects years of work on Arabic-first AI. The system uses WideBot’s own Speech-to-Text and Text-to-Speech models trained on thousands of hours of speech.
To ensure privacy and reliability, WideBot offers on-premise and local cloud hosting in Saudi Arabia, the UAE, and Egypt, keeping all data secure and in line with local regulations.
